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Terms and Conditions for Gtonia

Effective Date:

Welcome to Gtonia. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.


1. Acceptance of Terms

By registering, accessing, or using the Gtonia app or website, you agree to these Terms and Conditions. If you do not agree, you may not use our services.


2. Definitions

  • Service: Refers to the transportation and/or delivery services provided by Gtonia through its platform.

  • User: Refers to individuals or entities accessing or using the Service.

  • Driver: Refers to individuals or entities providing transportation or delivery services through the Gtonia platform.

  • Platform: Refers to the Gtonia website, mobile app, and associated technologies.


3. User Obligations

  • You must be at least 18 years old to use the Service.

  • Provide accurate and complete information during registration.

  • Comply with all applicable laws and regulations.

  • Do not misuse the platform or interfere with its functionality.


4. Driver Obligations

  • Drivers must maintain valid licenses, insurance, and permits as required by local laws.

  • Ensure that vehicles used for services are in good working condition.

  • Provide services in a safe, professional, and courteous manner.


5. Payment and Fees

  • Users agree to pay all charges associated with the services requested through the platform.

  • Gtonia may collect a commission or service fee from Drivers for each completed trip.

  • Prices are subject to change at Gtonia’s discretion.


6. Cancellation Policy

  • Users may cancel a service request before the Driver accepts the request.

  • Cancellations after acceptance may incur fees.

  • Drivers may cancel requests under specific circumstances (e.g., safety concerns).


7. Intellectual Property

  • All content, trademarks, and software on the Gtonia platform are the property of Gtonia or its licensors.

  • You may not reproduce, distribute, or modify any part of the platform without prior written consent.


8. Privacy

  • Our use of your personal information is governed by our Privacy Policy.

  • By using the platform, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.


9. Prohibited Activities

Users and Drivers may not:

  • Engage in fraudulent or illegal activities.

  • Use the platform to harm others.

  • Circumvent payment systems or create multiple accounts.


10. Limitation of Liability

  • Gtonia is not liable for damages resulting from the use or inability to use the platform.

  • We are not responsible for disputes between Users and Drivers.


11. Termination

  • Gtonia reserves the right to terminate or suspend access to the platform for violations of these terms.

  • Users may terminate their accounts by contacting customer support.


12. Dispute Resolution

  • Any disputes will be resolved through negotiation or arbitration in accordance with the laws 

  • Users waive the right to participate in class-action lawsuits.


13. Modifications to Terms

  • Gtonia reserves the right to update these Terms and Conditions at any time.

  • Continued use of the platform constitutes acceptance of the updated terms.

 


By using Gtonia’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.